Resources and Toolkits
The Weight of Policy Change, Reflections from the Field in the Age of H.R.1
Reflections from SNAP notice redesign work in Arizona amid H.R. 1 implementation, including implications for access, payment errors, and human-centered service design
Introducing Our User Experience Guide for Medicaid Work Requirements
Guide about the member-facing side of implementation, and why user experience is just as important as what happens on the backend