Resources and Toolkits
Introducing Our User Experience Guide for Medicaid Work Requirements
Guide about the member-facing side of implementation, and why user experience is just as important as what happens on the backend
Reducing SNAP payment errors: what states can do now
Conversation sharing drivers and targeted interventions to reduce SNAP Payment Error Rates, drawing on six months of hands-on research with Arizona, North Carolina, and Maryland
Medicaid Vendors by State
Living spreadsheet that tracks major E&E and MMIS vendors by state.
Data and Analytic Approaches for Medical Frailty Exemptions
Resource outlining data and analytic approaches to support states through the technology implementation and integration process for Medicaid work requirements, with a focus on medical frailty exemptions.
SNAP Payment Accuracy Playbook
A free resource that focuses on strategies that states can test immediately to reduce PER and lessen the burden on frontline eligibility workers
Open Source Software Tool (OSCER) for Medicaid Work Requirements
Open-source community engagement reporting (OSCER) tool enables states to achieve work requirements compliance automatically using client and ex parte data, or otherwise provide link for manual certification or exemption application. Provides staff with case management and reporting tools, and sends results to state Medicaid agencies for issuance or disenrollment.