Resources and Toolkits
SNAP Change Report Templates
Tool to help states reduce SNAP errors through improved client forms to report changes, including modifiable template forms for SNAP Periodic Report and SNAP Change Report
Introducing Our User Experience Guide for Medicaid Work Requirements
Guide about the member-facing side of implementation, and why user experience is just as important as what happens on the backend
Reducing SNAP payment errors: what states can do now
Conversation sharing drivers and targeted interventions to reduce SNAP Payment Error Rates, drawing on six months of hands-on research with Arizona, North Carolina, and Maryland
Designing Benefits Notices
Best practices for benefit notices, with a focus across on reducing errors, improving comprehension, and making notices more accessible for SNAP and child care
SNAP Payment Accuracy Playbook
A free resource that focuses on strategies that states can test immediately to reduce PER and lessen the burden on frontline eligibility workers
