Resources and Toolkits

Guide about the member-facing side of implementation, and why user experience is just as important as what happens on the backend

Conversation sharing drivers and targeted interventions to reduce SNAP Payment Error Rates, drawing on six months of hands-on research with Arizona, North Carolina, and Maryland

A free resource that focuses on strategies that states can test immediately to reduce PER and lessen the burden on frontline eligibility workers

High-level overview of Medicaid work requirements and populations subject to work requirements, key state decisions, communication and federal engagement strategy, etc.