Resources and Toolkits

Recommendations on reducing SNAP Payment Error Rate from technical assistance with three states (Arizona, North Carolina, and Maryland), and webinar recording of lessons learned and state perspectives

Guide about the member-facing side of implementation, and why user experience is just as important as what happens on the backend

Conversation sharing drivers and targeted interventions to reduce SNAP Payment Error Rates, drawing on six months of hands-on research with Arizona, North Carolina, and Maryland

A free resource that focuses on strategies that states can test immediately to reduce PER and lessen the burden on frontline eligibility workers

A CMS-developed suite of open-source tools that streamlines income and community engagement reporting for Medicaid applicants and enrollees