Resources and Toolkits

Guide about the member-facing side of implementation, and why user experience is just as important as what happens on the backend

Workshop examining how predictive analytics and risk scoring can improve SNAP implementation and evaluation, using Conneticut as a case study.

A CMS-developed suite of open-source tools that streamlines income and community engagement reporting for Medicaid applicants and enrollees

User-tested application templates and resources for Medicaid work requirements

Evidence-based recommendations for states to optimize implementation of work requirements include: integrating compliance and exemption information and reporting into a single streamlined process, designing clear and actionable notices, utilizing text communications, and building mobile-friendly platforms.