Resources and Toolkits
Introducing Our User Experience Guide for Medicaid Work Requirements
Guide about the member-facing side of implementation, and why user experience is just as important as what happens on the backend
SNAP Payment Accuracy Playbook
A free resource that focuses on strategies that states can test immediately to reduce PER and lessen the burden on frontline eligibility workers
Adaptable Resources for States and Locals
Various templates for state and local governments to meet OBBBA requirements, including primers for program staff and state leadership, targeted flyers for populations (e.g. veterans, unhoused, older adults), and work requirements checklists.
