Resources and Toolkits
Aspen Institute Financial Security Program (Aspen FSP), Georgetown University Better Government Lab, Yale SCALE Lab
Risk Assessment Tools
Video outlining best practices for states to improve their risk assessment and error detection processes, including model design, review sequencing, feature engineering, review process optimization, and quick wins
Advocates’ Guide to Automated Notices
Guide explaining automatic benefit notice generation process while walking through common underlying system errors (e.g. missing or incorrect information) providing insight on how back-end design decisions cause these issues. Provides strategies to improve notice process and output such as targeted questions on system logic, workarounds for caseworkers, and structural reform through data flow, boilerplate language,…