Resources and Toolkits

Resource to explore and compare state-by-state data on eligibility processing, payment accuracy, and policy options

Multi-state survey summary of state agency work to implement new payment error requirements, prepare for upcoming cost sharing provisions, and strengthen payment accuracy efforts

Article to understand SNAP fraud and program integrity risks, protect SNAP program integrity, and address potential fraud

Conversation sharing drivers and targeted interventions to reduce SNAP Payment Error Rates, drawing on six months of hands-on research with Arizona, North Carolina, and Maryland

A free resource that focuses on strategies that states can test immediately to reduce PER and lessen the burden on frontline eligibility workers

Guide on how state agencies can develop legible and flexible metrics to assess implementation of new work requirements, outlining how to build, capture, and effectively utilize metrics to monitor impact for operational awareness and decisionmaking.

Key questions for states to consider during procurement of new technical systems to ensure proper evaluation of product solutions and their effectiveness.

Repository of resources for state administrators to support the implementation of work requirement policies through overview of implications and recommendations of smart system designs and processes.

Key strategies to improve accuracy and efficiency of SNAP program delivery, including evaluating intervention impacts independently, developing strong proxy metrics, watching for unintended consequences, strategically reviewing most error-prone case elements and actions, leveraging new technology for caseworkers, and improving client communication and outreach.

Outlines four proactive strategies to design resilient and adaptable technical systems including feature flags, modularity, configurability, and phased approaches.