Resources and Toolkits

Tool to help states reduce SNAP errors through improved client forms to report changes, including modifiable template forms for SNAP Periodic Report and SNAP Change Report

Tools and templates for states to improve Medicaid work requirement communications, including paper & online application templates updated post-IFR and digital interactive guide

Resource to explore and compare state-by-state data on eligibility processing, payment accuracy, and policy options

Conversation sharing drivers and targeted interventions to reduce SNAP Payment Error Rates, drawing on six months of hands-on research with Arizona, North Carolina, and Maryland

Best practices for benefit notices, with a focus across on reducing errors, improving comprehension, and making notices more accessible for SNAP and child care

Living spreadsheet that tracks major E&E and MMIS vendors by state.

Resource outlining data and analytic approaches to support states through the technology implementation and integration process for Medicaid work requirements, with a focus on medical frailty exemptions.

A free resource that focuses on strategies that states can test immediately to reduce PER and lessen the burden on frontline eligibility workers

A CMS-developed suite of open-source tools that streamlines income and community engagement reporting for Medicaid applicants and enrollees

User-tested application templates and resources for Medicaid work requirements

Evidence-based recommendations for states to optimize implementation of work requirements include: integrating compliance and exemption information and reporting into a single streamlined process, designing clear and actionable notices, utilizing text communications, and building mobile-friendly platforms.

States can act to reduce their SNAP PERs but must move quickly for their efforts to impact their share of program costs in 2027.